In an HR context, what does coaching involve?

Coaching in an HR context primarily involves guiding employees to enhance their skills. This process is focused on improvement and development, where a coach works closely with an employee to identify areas for growth, set goals, and develop action plans. It emphasizes a supportive relationship that encourages individuals to reach their full potential, often through personalized feedback, encouragement, and structured experiences.

The essence of coaching is developmental rather than evaluative. Unlike performance reviews, which assess an employee's past performance, coaching is forward-looking and proactive. Additionally, it differentiates itself from implementing disciplinary procedures, which focus on addressing issues related to employee conduct rather than skill enhancement. While team-building exercises may contribute to overall team effectiveness, coaching specifically targets individual skill development, making it a distinct and vital aspect of the HR function.