In handling a situation where theft is suspected, what should the HR Manager do first?

In a situation where theft is suspected, the first step an HR Manager should take is to inform the complainant of the process. This action is critical because it helps in establishing an open line of communication, ensuring that those involved understand the procedures that will be followed in response to the allegation.

By explaining the process to the complainant, the HR Manager can clarify how the investigation will be handled, set expectations, and reassure the complainant that their concerns are being taken seriously. This step also promotes transparency and trust within the organization, as it shows that the HR department is taking a balanced and careful approach to address the issue.

Moving directly to termination or involving law enforcement without first gathering information and understanding the situation can lead to potential legal implications and further complications. Additionally, notifying the audit committee might be necessary later in the process but is not the immediate priority when handling the initial allegation. Thus, the focus on communication and following protocol ensures that the situation is managed appropriately and justly.