What are key performance indicators (KPIs) in HR?

Key performance indicators (KPIs) in HR are essential metrics that help organizations measure their progress toward defined HR goals and objectives. These indicators provide quantifiable data that HR departments can analyze to determine how effectively they are meeting their strategic goals related to hiring, employee performance, retention, engagement, and other vital functions. By tracking KPIs, organizations can gain insights into their HR practices and make informed decisions based on these insights.

For instance, KPIs might include metrics like employee turnover rates, time to fill open positions, training completion rates, and employee engagement scores. These measurements allow HR professionals to assess the health of the workforce and the effectiveness of HR initiatives, thereby aligning HR practices with the broader business strategy.

The other options represent specific aspects of HR or organizational performance but do not encompass the full scope of what KPIs represent. Metrics for assessing profitability relate more to financial performance than HR. Indicators of employee satisfaction are a subset of KPIs, specifically focused on one aspect of the employee experience. Standards for workplace safety are vital for compliance and risk management but do not cover the breadth of achievement measurement in HR activities.